Privacy Policy

Last updated: October 25, 2021

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Mama Castle, 1101 S Harvard Blvd UNIT 408, Los Angeles, CA 90006.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: California, United States
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Mama Castle, accessible from http://www.mama-castle.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (eg IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: Cookies by TermsFeed Generator.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies Type: Session Cookies Administered by: Us Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (eg a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: mama.castle2020@gmail.com

who we are

Suggested text: Our website address is: https://mama-castle.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.

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Jae Bum Jang
Jae Bum Jang
2022-06-17
Hyun mee emo recently caring my new born niece, but not only her, she perfectly and comfortably cares our whole family so much. I was worried how to handle things after pregnancy of my sister who just gave birth to my niece, but Hyun Mee totally made our life easier. We’ve only reservated for 4 weeks, but I regret that Hyun Mee staying with for that time. Big appreciation toward Hyun Mee emo and I highly suggest people who don’t know how to take care of circumstances after pregnancy care. 현미 이모님 너무 감사합니다!!
YS S
YS S
2022-05-28
마마캐슬을 통해 신디 이모님을 만날 수 있었던 건 저에게 정말 큰 행운과 축복이었습니다. 처음 인터뷰를 통해 뵈었던 신디 이모님은 밝은 얼굴과 긍정적인 태도의 첫인상을 받았고 산모와 아기를 어떻게 돌보실 것인지에 대해 말해주실 때에는 자신감과 사명감을 느낄 수 있었습니다. 본격적으로 산후조리가 시작되었을 때에는 산모의 휴식과 회복이 우선이라며 온전히 쉴 수 있는 시간을 주셨고 가슴마사지, 전신마사지, 좌욕, 족욕, 스트레칭을 통해 빠른 회복을 도와주셨습니다. 신생아를 돌보아 주실 때에는 정말 아기를 사랑하는 마음을 느낄 수 있었고 아기의 컨디션과 필요한 부분을 정확히 아셔서 산후조리 할 동안 아기가 잘 먹고 잘 자고 잘 자랄 수 있었습니다. 음식솜씨 또한 뛰어나셔서 아기를 돌보는 시간 외에는 늘 주방에 계셨고 다양한 메뉴와 영양이 풍부한 식사를 매끼마다 제공해 주셨습니다. 남편이 출근할 때에는 도시락과 간식거리를 싸주셨고 산후조리 마지막 날 가시기 전까지 요리해주셔서 냉장고, 냉동실에 앞으로 먹을 음식들로 가득 채워주시고 가셨습니다. 늘 웃는 얼굴로 대해주시고 저와 남편을 자식같이 여기시며 저의 아기를 친손주처럼 사랑해주셨습니다. 마마캐슬을 통해 산후조리를 알아보시는 분들께 신디이모님을 적극 추천해드리며 리뷰로 대신할 수는 없지만 다시한번 감사의 말씀을 전하고 싶습니다.
Anne Kim
Anne Kim
2022-05-19
I had Mary Yu auntie as my post partum nanny and I cannot recommend her and Mama Castle enough. She took care of our newborn day and night and cooked amazing food for myself and my husband during my postpartum period. I could not have survived the first few weeks without her help and I highly recommend Mama Castle.
Joyce Kim
Joyce Kim
2022-05-17
Susan Chong was an amazing nanny to my baby. She was very knowledgeable about infant care and attentive to the baby’s conditions. Her kind heart and gentleness were exactly what I needed as we welcomed a premature baby home. Mrs. Chong eventually became part of our family and we still miss her. I highly recommend her!
michelle lee
michelle lee
2022-01-29
My postpartum nanny was auntie Grace Jeon. She was an amazing nanny to have for both me and my son! She works really hard day and night to fulfill our needs and her cooking is amazing! We had the best meals prepped by her and she even prepares a Korean herbal sitzbath for you to heal faster. Auntie Grace also helped me with my breast engorgement when my milk was coming in by offering a breast massage. It relieved a lot of pressure and help my milk come in a lot smoother. I highly recommend Grace Jeon as she is a very skilled and knowledgeable caregiver. She’s very thoughtful and cares for you and baby like her own daughter and grandchild.
Soo Lee
Soo Lee
2022-01-02
I highly recommended Grace Jeon이모님! She was very experienced and i am so thankful that i had her. She took very great care of our newborn daughter day and night. She also took very good care of me as part of my postpartum care. She prepped for 쑥좌욕 and breast massage for breast feeding and much more. She gave me insightful tips on how to care for my baby, her advice was invaluable. Due to her attentive care, I was able to get back on my feet and recover much more quickly than otherwise. Grace was very hard-working, she made sure everything was taken care of. She treated my daughter like her own. Her cooking was amazing, it was so delicious, better than any other Korean restaurants! Thank you so much Grace and Mama Castle!
Seong Kim
Seong Kim
2021-12-27
Ruby is such an amazing nanny! I’m a new parent to a two month old baby girl. Ruby is an extremely experienced professional who taught me everything from feeding, breastfeeding and pumping, bathing, and reading cues. She prepared clean healthy Korean meals 3 times a day and made sure that my husband and I were well fed. She also made barley tea for me everyday to make sure I was well hydrated which helped my milk production. She looked after our girl a few evenings for me and my husband to go out and have dinner with our friends, and we completely trusted her to take care of her during those evenings. But most importantly she truly loves and adores babies. She is a knowledgeable loving and hardworking nanny & I highly recommend her to anyone. Note: if you run into milk duck clog issue, she does an amazing job with massage to get rid of it.
Stephanie Park
Stephanie Park
2021-12-14
산후조리 Glasia 깨서 해주신 음식이 제 몸을 회복하는데 많은 도움이 됬습니다! 아이도 잘 다루시고 마사지도 정성을 다해 해주셔서 마음 편히 산후조리 할수 있었어요! 제 의견을 존중해주고 마음을 다해 아이를 돌봐주셔서 감사했습니다!
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